Frequently Asked Questions
Does The Luxe Ballroom allow alcoholic beverages on the premises?
Yes! We welcome our guests to offer alcoholic beverages during their event, only if being served by our full service bartending staff or a licensed and insured mobile bartending service of your choice. Our bartending services are available for an additional rate based on guest count, alcohol to be provided by the host. The Luxe Ballroom will provide cups, straws, beverage napkins, drink mixes, and fruit garnishes with bartending service. No alcohol is allowed to be SOLD on the premises and we do not allow BYOB.
What's included in the base rental fee?
The base rental fee includes access to the venue for 6/or 7 hours, 60" round tables, Champagne Chiavari chairs, guest table linens, acrylic/glass charger plates (gold or silver), Full room uplighting, full bar area with sink, on site parking, self controlled sound system with bluetooth connectivity, on site event manager and full-service wifi.
Do you have on-site security?
Yes, we do. Security is REQUIRED for all evening events 5pm-12am. No Exceptions. Security fee is $200
Do you provide parking?
We sure do! Parking is permitted in the front of the building in the shopping plaza's huge parking lot. We also offer valet service for an additional fee, ask your event manager about adding valet services to your package if you're interested.
Can I arrange to bring in my own catering service?
Yes! We gladly welcome outside catering. Your event manager can provide recommendations on catering companies if needed. The Luxe Ballroom does not have a kitchen on site, however we do have a prep area with a full size refrigerator, full sink, prep counter and a microwave. All food must be fully prepared prior to entering the venue. You are allowed to use chafing dishes to warm your dishes before being served. The Luxe Ballroom does not offer catering at this time.
What is required to book an event?
Simple, to reserve your event date we require a 50% deposit. Final balance is due no later than 14 days prior to your event. The deposit is NON-REFUNDABLE. For your convenience, you can book your event directly from our website. We accept all major credit cards, and cash, no personal checks.
What is The Luxe Ballroom's CANCELLATION POLICY?
When you book your event with us, you agree to our NON-REFUNDABLE DEPOSIT policy. In the event you need to cancel your event, we are not able to refund your deposit. We do not allow date changes. Our cancellation policy is explained in more detail in your event contract, please review it before signing.
Is smoking allowed in The Luxe Ballroom?
Smoking is not permitted inside the building or in common areas outside the venue. Any violation of this policy will result in your event being cancelled, no exceptions.
Can you accommodate my handicapped guests?
Absolutely! We conveniently offer two (2) fully equipped handicapped restrooms. The entire building respectfully meets all ADA compliance.
I'm ready to view the venue, how can I schedule a tour?
Perfect! Our event manager is ready to give you a tour of our venue, help you put together a quote, and answer all of your questions. Please email us at email@example.com or visit our CONTACT page to request a tour online.